Face-to-Face Sessions (Kempsey - Coffs Harbour)

Who it’s for:
Children aged 3–12 needing extra help with school readiness, behaviour, or learning.

Benefits for your child:

✅ Build confidence & school readiness (ages 3–6)
✅ Support with behaviour, emotions & social skills (ages 7–12)
✅ Hands-on guidance at preschool, school & home

Who will my child see?

Our face-to-face sessions are delivered by childhood professionals with extensive experience in both health and education.

Using our Key Worker and Capacity Building Practitioner models, we provide hands-on support that helps children build school readiness, develop social and emotional skills, and make real progress at home and in the classroom.

Appointments available in 2–4 weeks

Psychology Assessments (ASD / ADHD / Cognitive)

Who it’s for:
Families seeking clarity around Autism, ADHD, learning, or behaviour — or needing professional evidence for NDIS funding and school support.

Benefits for your child & family:
✅ Autism and ADHD assessments by experienced psychologists
✅ Cognitive & learning evaluations to understand school struggles
✅ Clear, NDIS-compliant reports that support funding applications
✅ Fast turnaround — reports delivered within 1–2 weeks

Appointments available in 1–2 weeks

FAQs

Q: Do you have a waitlist?

A: No. Unlike many services, we keep availability open. Face-to-face sessions can usually start within 2–4 weeks, OT Telehealth within 2 weeks, and psychology assessments within 1–2 weeks.

Q: What is the key worker model?

A: The key worker model means your family has one main practitioner who gets to know your child and works closely with you every week. They’re your single point of contact, helping to coordinate support across home, school, and any other services. This makes things less overwhelming — you don’t have to repeat your story to different providers each time. Key workers are childhood professionals who are trained in supporting children with development milestones, emotional regulation, school readiness and early academics (literacy and numeracy).

Q: How does a capacity building practitioner support children aged 7–12?

A: A capacity building practitioner focuses on building your child’s skills for independence, confidence, and everyday success. This might include emotional regulation, social skills, organisation for school, self-care routines, school success. overcoming learning challenges or community participation. The goal is always to help your child feel more capable and thrive in their world.

Q: How are Key Workers & Capacity Building Practitioners different from therapy?

A: Therapy is usually focused on a specific discipline (for example, occupational therapy or psychology). A Key Worker and Capacity Building Practitioner works across multiple areas — they use evidence-based strategies across areas of daily life and work closely with therapists if your child also has specialist input. This gives your family weekly, practical support while keeping therapy for when specialist assessments or interventions are needed.

Q: How does this fit with our NDIS funding?

A: The key worker and capacity building supports are funded under your child’s existing NDIS plan, usually from Capacity Building, Improved Daily Living or Core Supports, depending on goals. We’ll go through your plan with you to make sure the supports are matched correctly so funding is used effectively.

Q: What ages do you work with?

A: We support children aged 2–18 years across different services. Face-to-face sessions are most common for ages 3–12, while OT and psychology services support a wider age range.

Q: Will my child see the same person every week?

A: Yes. One of the most important parts of the key worker model is consistency. Your child will have the same practitioner visiting each week, so they build trust and routines together. Parents often tell us this makes their child feel safe and supported. There are times when we will need to change practitioners, however, this will be discussed with notice.

Q: What if my child also needs therapy (OT, psychology)?

A: That’s no problem. Your key worker can continue weekly sessions, while our team’s occupational therapist or psychologist can provide assessments or targeted therapy when needed. The key worker helps coordinate everything so it feels like a joined-up team, not separate providers.

Q: How does Telehealth OT work?

A: You’ll meet with an Occupational Therapist online. They’ll design a personalised 12-week home program for your child and check in every 2 weeks to adjust and support you. Parents commit around 10–15 minutes, 3 times per week with their child at home.

Q: What is a Functional Capacity Assessment (FCA)?

A: An FCA is a detailed report completed by a Paediatric OT to show your child’s needs, strengths, and supports required. It’s often used for NDIS plan reviews, funding requests, or changes to services. Our reports are NDIS-compliant and delivered within 7 days. Check out our page dedicated to Functional Capacity Assessments here: OT Assessment Service

Q: Do you offer ongoing psychology sessions?

A: At this stage, we only provide assessments (Autism, ADHD, cognitive, and learning). After assessment, we provide a clear report you can use to access further supports.

Q: Do you work with schools and teachers?

A: Yes. Our face-to-face service with our Key Workers and Capacity Building Practitioners is primarily held in preschools and schools. With your consent, our team can connect with your child’s school to provide strategies and support that carry over into the classroom.

Q: How do I get started?

A: Simply fill in our contact form or take our quick quiz to see which service is best for your child. Our team will be in touch within 24 hours. Click HERE to get in touch today.

NDIS Support That Helps Your Child Catch Up Fast — No Waitlists, No Delays.

Is your child facing development delays, learning challenges, or behavioural struggles?