We help children aged 3-12 years with developmental and school-readiness challenges, build confidence, learn faster, and thrive — without the wait.
Areas We Visit: Macksville, Nambucca, Bowraville, Stuarts Point, Eungai, Kempsey, Coffs Harbour
We provide specialist NDIS-funded support in-person and online to help children (ages 3-12) catch up, build confidence, and thrive at preschool, primary school, home and in the community.
Check out how our services can help your child reach their full potential. below.
Who it’s for:
Children who are NDIS participants, aged 3 – 12 years, in need of professional support to build confidence, independence improved learning and development at home, preschool, or school.
Whether your child finds learning, social situations, or regulation a little harder than others, we help them grow their skills step by step in a way that feels positive and achievable.
Why families choose us
We understand that every child’s journey is different and that families need the right team, guidance, and consistency to make real progress. Our service provides:
✅ Professional, qualified practitioners: our team brings together childhood professionals with extensive experience supporting children across both education, community and health settings.
✅ Comprehensive support pathways: if your child needs specialist reviews or formal assessments (e.g., OT, psychology, paediatrics), we can guide you through the next steps and connect you with trusted professionals.
✅ Family partnership model: we work with you, not just your child. Parents are supported with practical advice, understanding of their child’s developmental needs, and clear strategies to build confidence and success at home.
✅ Collaborative care: we communicate closely with preschools, schools, and other supports so everyone is working toward the same goals.
How your child benefits from our service:
✅ Build confidence and readiness for learning: develop attention, focus, and persistence to thrive in structured environments.
✅ Develop emotional regulation skills: learn calm-down strategies and tools to manage big feelings.
✅ Boost communication and social connection: strengthen friendships, sharing, and participation in group activities.
✅ Encourage independence and self-belief: celebrate small wins and grow confidence step by step.
✅ Learn through play and connection: every session is engaging, fun, and meaningful to your child’s interests.
Who your child will see
Your child will work with our Key Workers and Capacity-Building Practitioners; experienced childhood professionals who specialise in helping children build skills that make everyday life easier and more enjoyable. Our sessions take place where children learn best, in familiar environments like home, preschool, or school, so new skills can be practised and reinforced naturally.
Occupational Therapy (Functional Capacity Assessments)
Who it’s for:
Families who need a professional Occupational Therapy Functional Capacity Assessment to support NDIS plan reviews, funding applications, or access requests.
What’s included:
✅ Comprehensive OT assessment completed via telehealth (no travel needed)
✅ Clear, detailed report addressing all functional domains required by the NDIA
✅ Professional recommendations and capacity ratings aligned with NDIS guidelines
✅ Fast turnaround – reports typically ready within 3–4 weeks
Why families choose us:
We make the assessment process simple and accessible, with compassionate, family-focused support and clear guidance on next steps.
Appointments available within 2 weeks
Who it’s for:
Families seeking clarity around Autism, ADHD, learning, or behaviour — or needing professional evidence for NDIS funding and school support.
Benefits for your child & family:
✅ Autism and ADHD assessments by experienced psychologists
✅ Cognitive & learning evaluations to understand school struggles
✅ Clear, NDIS-compliant reports that support funding applications
✅ Fast turnaround — reports delivered within 1–2 weeks
Appointments available in 1–2 weeks
"Before starting with Deb & Karyn , we felt lost with how to help our son prepare for school. The face-to-face sessions made such a difference — he’s now more confident, joining in with other kids, and even looking forward to learning. The support has been life-changing for our family."
— Parent of a 5-year-old
"We were so stressed about our daughter’s NDIS plan review. Bianca completed a Functional Capacity Assessment quickly and explained everything in simple terms. The report was ready in a week and helped us feel confident going into our review meeting. Having the Telehealth option also made it so easy to fit into our schedule."
— Parent of an 8-year-old
"Getting an ASD/ADHD assessment felt overwhelming at first, but the whole process was clear, supportive, and faster than we expected. The report gave us answers and the evidence we needed for school and NDIS. It feels like a weight has been lifted."
— Parent of a 10-year-old
Fill in a few details and our team will be in touch within 24 hours.
A: No. Unlike many services, we keep availability open. Face-to-face sessions can usually start within 2–4 weeks, OT Telehealth within 2 weeks, and psychology assessments within 1–2 weeks.
A: The key worker model means your family has one main practitioner who gets to know your child and works closely with you every week. They’re your single point of contact, helping to coordinate support across home, school, and any other services. This makes things less overwhelming — you don’t have to repeat your story to different providers each time. Key workers are childhood professionals who are trained in supporting children with development milestones, emotional regulation, school readiness and early academics (literacy and numeracy).
Q: How does a capacity building practitioner support children aged 7–12?
A: A capacity building practitioner focuses on building your child’s skills for independence, confidence, and everyday success. This might include emotional regulation, social skills, organisation for school, self-care routines, school success. overcoming learning challenges or community participation. The goal is always to help your child feel more capable and thrive in their world.
Q: How are Key Workers & Capacity Building Practitioners different from therapy?
A: Therapy is usually focused on a specific discipline (for example, occupational therapy or psychology). A Key Worker and Capacity Building Practitioner works across multiple areas — they use evidence-based strategies across areas of daily life and work closely with therapists if your child also has specialist input. This gives your family weekly, practical support while keeping therapy for when specialist assessments or interventions are needed.
A: The key worker and capacity building supports are funded under your child’s existing NDIS plan, usually from Capacity Building, Improved Daily Living or Core Supports, depending on goals. We’ll go through your plan with you to make sure the supports are matched correctly so funding is used effectively.
A: We support children aged 2–18 years across different services. Face-to-face sessions are most common for ages 3–12, while OT and psychology services support a wider age range.
A: Yes. One of the most important parts of the key worker model is consistency. Your child will have the same practitioner visiting each week, so they build trust and routines together. Parents often tell us this makes their child feel safe and supported. There are times when we will need to change practitioners, however, this will be discussed with notice.
A: That’s no problem. Your key worker can continue weekly sessions, while our team’s occupational therapist or psychologist can provide assessments or targeted therapy when needed. The key worker helps coordinate everything so it feels like a joined-up team, not separate providers.
A: You’ll meet with an Occupational Therapist online. They’ll design a personalised 12-week home program for your child and check in every 2 weeks to adjust and support you. Parents commit around 10–15 minutes, 3 times per week with their child at home.
A: An FCA is a detailed report completed by a Paediatric OT to show your child’s needs, strengths, and supports required. It’s often used for NDIS plan reviews, funding requests, or changes to services. Our reports are NDIS-compliant and delivered within 7 days. Check out our page dedicated to Functional Capacity Assessments here: OT Assessment Service
A: At this stage, we only provide assessments (Autism, ADHD, cognitive, and learning). After assessment, we provide a clear report you can use to access further supports.
A: Yes. Our face-to-face service with our Key Workers and Capacity Building Practitioners is primarily held in preschools and schools. With your consent, our team can connect with your child’s school to provide strategies and support that carry over into the classroom.
A: Simply fill in our contact form or take our quick quiz to see which service is best for your child. Our team will be in touch within 24 hours. Click HERE to get in touch today.
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